Axio Learning

A comprehensive & easy-to-use learning
management system for higher education.

Finding the help you want: Axio-offered training and resources

April 01, 2009 by Amanda Tross

The Axio community is rich with resources to help you learn and instruct. From material you can download and print, to personal contacts made through the annual community conference, there are many options available to assist you.

Downloadable references

Downloadable and printable resource guides are available for self-paced training. These resource guides are available as Adobe Acrobat PDF files and can be found both on the Axio Learning Web site and within the online instructor help. Visit http://axiolearning.org/resources/ to download the following materials.
  • Axio 4.0 Release Guide
  • Axio Learning Get Started Guide (this guide can be customized for your instution upon request)
  • Creating a Course
  • Reusing a Course
  • Creating a Manual Assignment
  • Creating an Online Assignment
  • Creating a Group Assignment
  • Creating a Timed Assignment
  • Creating a FileShare Assignment
  • Managing Attendance
  • Managing and Organizing Content
  • Axio Survey Get Started Guide
  • Wimba Quick Reference Guide

Online help and tutorials

Once signed in to Axio, a comprehensive online help directory is just a click away. What you see in the Axio help is based on your user role; students and instructors have different help systems. Many common questions and problems can be answered using the searchable help.

Short, animated tutorials that visually show you how to accomplish common Axio tasks are also available in the Axio help. They are collectively listed in the ‘Animated Tutorials’ topic and are also sprinkled throughout the help in related topics. For example, you can watch the ‘How do I create recurring events?’ animated tutorial from the ‘Create New Attendance Events’ help topic.

If you don’t find a help topic to be useful, please let us know.

You can rate each topic using the stars at the top of the page or send the help writers a quick note. If your concern requires immediate attention, please contact the Axio IT Help Desk rather than notifying the help writers.

Axio IT Help Desk

The IT Help Desk is staffed seven days a week by knowledgeable and friendly full-time and part-time support staff. The IT Help Desk staff can help answer your immediate questions about your course, from how to accomplish a task, to why a grade is not appearing as expected. Located at Kansas State University in Manhattan, Kan., they can be reached by phone and e-mail. http://support.axiolearning.org/

Axio Learning Community Meeting and Conference

The annual Axio conference is a great way to meet other community members, share experiences and learn about emerging tools and techniques of online education. Popular sessions include the open forum, the instructional design preconference and presentations given by community members.

The 2009 Axio conference will be held Thursday, Sept. 24 and Friday, Sept. 25 at the Kansas State University Alumni Center in Manhattan, Kan. If you would like to present at the 2009 conference, please contact Dave Young at dayoung@axiolearning.org or 866-789-AXIO.

On-demand videos, session materials and event schedule from the 2008 Axio conference are available at http://2008.axioconference.org

Axio Quarterly newsletter

Each newsletter includes a Tips & Tricks section to help you with both common and uncommon timely Axio subjects. You’re welcome to copy the Tips & Tricks page and distribute to instructors and administrators at your institution. Some past Tips & Tricks include:
  • Maximizing the Attendance tool (issue 9, December 2008)
  • Curving, Dropping, and Weighting Grades (issue 8, August 2008)
  • Using Video in your Course (issue 7, April 2008)
  • Give Students Exceptions for Online Assignments (issue 6, February 2008)

Electronic copies of the newsletter are available at the Axio Learning Web site. http://axiolearning.org/thecommunity/newsletter.php

You can also contact newsletter@axiolearning.org to request back issues.

On-site training

The Axio Learning support staff provide two days each year of on-site training. This is a part of each institution’s community membership. Axio staff will come to your institution and tailor the training to your needs, whether that is specific tools, pedagogy, group training or one-on-one training. Additional training can also be arranged. Phone and e-mail support is available year round.